Guarantee:
1) We carefully select only high quality apparel that we believe you will love. In case you don't, or if the
size is wrong, all items carry a 30 day money back guarantee, for credit (to your credit card) or exchange,
on the cost of the merchandise. Items must be returned unworn, in original condition.
2) We guarantee to ship your order no later than the next business day after you place the order. If we
don't, we will refund you the freight charge on your order. This guarantee applies only to orders placed
with credit cards which have the correct credit card billing address, and does not apply if we have to
contact you for information that is missing from your order. Orders placed with PayByCheck online
electronic check service will be held for 5 business days for funds to clear. International orders ship only Tues-Fri.
Usually, all orders received by 2pm Central Time are shipped the same day. Orders received after 2pm on
Friday will ship Monday. In the very unlikely event that an item you order is not in stock, we will notify
you within 24 hours via telephone or email
Payments
You may pay for your order with a Visa, MasterCard, Discover, American Express, or JCB card, as well as by
check, money order or wire transfer. We also accept PayPal. Orders may be placed through our web site, or by phone at 1-877-262-
8291
Shipping:
We ship most orders by UPS Ground. Shipping charges are $4.95 for orders under $20, and $6.95 for
orders from $20-$100. UPS Ground shipping is free on orders of $100 or more. UPS Ground
is a 1-5 day service to all continental US addresses. We also ship via Priority Mail to Alaska, Hawaii,
APO/FPOs, and US territories at the same price.
Expedited shipping:
For guaranteed shipping times, UPS 2Day ($12.95) and Overnight($21.95) are always available. Orders
placed before 2pm Central time M-F will ship the same day.
About UPS: UPS does not count weekend days or holidays. A UPS Overnight order
placed on Friday will be delivered Monday. Likewise, a UPS 2Day order placed Thursday will be
delivered on Monday, and a 2Day order placed on Friday will be delivered on Tuesday. We can arrange
for Saturday delivery of Overnight shipments placed on Friday, there is an extra charge of $17.00, and you
must call us toll free at 1-877-358-9201 for this service. UPS orders placed after 2PM Central time on
Friday or all day Saturday or Sunday will not be able to be shipped until Monday, as UPS does not pick
up on weekends.
International shipping:
Yes, we can ship most of our items to international addresses. International orders must have the correct
billing address for the credit card, and ship to the same country from which the credit card is issued. We
can also ship orders upon receipt of an international money order in US Funds. Check here for more details.
Placing Orders:
It is quickest and most efficient for you to place your order with our secure shopping cart. If you are
having trouble placing an order, or if you're just not comfortable yet with placing an order on the Internet
(though there's no reason not to be), please give us a call (877-358-9201). We'd be happy to help you.
Exchange and Return Policy:
You may exchange or return items purchased from our store within 30 days, as long as they are unworn and
in new condition. Please see our full return policy for more details, including our holiday return policy.
Security
All order information is transacted on Americart's secure server, which is state of the art. This cart uses
SSL technology to transmit credit card information. We never sell or give out any personal information
(names, email addresses, etc), so you can shop with us with confidence.
Safe Shopping Guarantee
We guarantee that every online transaction you make with us will be 100% safe. This means you pay
nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the
Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If
your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the
full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no
fault of your own from purchases made while using our secure server. In the event of unauthorized use of
your credit card, you must notify your credit card provider in accordance with its reporting rules and
procedures.
Privacy Policy
When you make a purchase on our site, it is necessary for us to collect certain personal information in order
to process your order. This information consists of
Name
E-mail address
Billing and shipping address
Telephone number
IP# of your computer
Credit card number and expiration date, or other form of payment such as check information.
This information is used by us solely to process and ship your order, and is never sold, shared, or
distributed to anyone else
IP#
The IP# of your computer is recorded every time you make a purchase with us. In the event that an order is
placed fraudulently or with a stolen credit card number, we reserve the right to share the IP#, name and
address with appropriate authorities
Cookies
Simply put, a cookie is a small piece of information that web sites use to remember information about
users. We use cookies only to record what items you have placed in your shopping cart, and not for any
other purpose.
Data Sharing
We collect information on our customers only as described above, and do not use it for any purpose except
to fill orders. We do not ever sell, share, or distribute our customer information with any other entity.
Other Sites
There are links to other web sites which appear on our pages. We, of course, cannot be responsible for the
content or activities of sites not under our control. If you visit these sites, be sure and review their policies
before providing information. If you find the content or policies of a linked website to be objectionable,
please notify us, and we will review the situation.
AOL
Our association with AOL is very important to us. As an AOL Certified Merchant, we have agreed to abide
by the principles outlined in AOL's Privacy Policy at the following URL: http://legal.web.aol.com/policy/aolpol/privpol.ht
ml. If you have any questions regarding our privacy practices, please email us, or call us toll free at 1-877-358-9201
Errors and Technical Problems:
We make every effort to keep the information on our website 100% accurate, however, we are not
obligated to perform in the event that technical or typographical errors produce inaccurate information. We
apologize for any such circumstances, and will correct them immediately when brought to our
attention.
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